Privacy Policy


When you send us personal information via an email address listed on this website we will only use the information supplied in the email for the purpose that you gave it to us for. Work with York, Work with Schools and City of York Trading Ltd staff who deal with enquiries from the website are also subject to the Company’s data protection policy. Where we do need to contact a third party there will be terms and conditions in place ensuring that your personal information is protected. No personal information will be passed on to third parties for commercial purposes.

Please note that this website may also list some email addresses for external organisations. If you send personal information using one of these emails we can’t guarantee what will happen to your personal information.

Eforms (electronic forms)

When you give us personal information using an electronic form (an eform) available on this website the information you supply will only be used for the purposes stated on the form.

You will only be asked to register with us once – after that, your email address will be sufficient to identify you. Your email address will be used to acknowledge receipt of your enquiry, and to follow it up if necessary. We will also use your email address on occasion to contact you about our services. If you do not wish for your email address to be used in this way please email:  Your email address will not be passed onto other organisations and will only be used by Work with York, Work with Schools and City of York Trading Ltd.

When we ask you for personal information, we will:

  • ensure you know why we need it
  • protect it and make sure nobody has access to it who shouldn’t
  • ensure you know if you have a choice about giving us information
  • make sure we don’t keep it longer than necessary

We ask that you:

  • give us accurate information
  • tell us as soon as possible of any changes
  • tell us as soon as possible if you notice mistakes in the information we hold about you.

Management information

Information that you provide to us via this website may also be used for statistical analysis but it will not be used in a way that enables you to be identified. For example, we may keep emails sent to us for a period of time so we are able to monitor the number of emails we receive.


By using this website you are consenting to the placing of certain types of cookie on your device.

What’s a cookie?

A cookie is a small text file stored on your computer or device in which the website holds information about your visit.

There are two main types of cookie in use on the web today:

  • Session cookies: Stored on a temporary basis and generally deleted when you close your browser. Used primarily to help you complete tasks online, for instance remembering your details during form submissions to save you re-entering; or remembering search terms you have recently used.
  • Persistent cookies: Stored for a fixed period of time, generally so the website knows that you have visited previously and any preferences you indicated at that time. Used particularly in the collection of visitor statistics.

These cookies are usually set in one of two ways:

  • First party cookie: Set directly by the website you are visiting and the information is only used by that website.
  • Third party cookie: Set by a different website/organisation to the one you are currently using and the data may be shared.

Why do we use cookies?

In common with most current websites we use a blend of the above to help improve your experience of using our website, expressly by:

  • Remembering preferences you have previously indicated to us
  • Helping to make form submission (particularly over multiple pages) easier
  • Ensuring we know when you are logged in and logging you out automatically after a period of time to protect you against misuse
  • Understanding how many people have visited our website, the search terms they are using and the journeys they make in order to locate content
  • Capturing user feedback and ensuring we only ask once

We do not use the information captured for any other purpose.

Cookies and the law

A European privacy law – the ‘e-Privacy Directive’ – came into force in the UK on 25 May 2011, which aims to give users of websites and other digital media more control over the information that is collected about them.

In essence they want to make users more aware of cookies and ensure that their consent is sought before potentially private information is stored.

The Information Commission’s Office are responsible for enforcement of the directive in the UK and more information can be found on their website.

Cookies are also governed by the Data Protection Act 1998, in particular the first and third data protection principles.

Specific cookie usage on this website

Cookies fall into broad categories depending on their intended use:

  • Strictly necessary cookies: Enable you to move around the website and use its core features.
  • Performance cookies: Collect information about how you use the website, are anonymised when aggregated and are only used to help improve the website’s performance.
  • Functionality cookies: Allow the website to remember choices you’ve made and provide a more enhanced, personalised service. Not used to track your activities on other websites.
  • Targeting/tracking cookies: Used to deliver more relevant advertising. Usually placed by third party agencies and the information gathered may be shared with other organisations. CHECK

Currently all cookies on fall into one of the first three categories.

  • Strictly necessary cookies: Log-in and form submission
  • Performance cookies: Visitor metrics across the website
  • Functionality cookies: User preferences and customer satisfaction and feedback


By continuing to use this website and the other websites on this domain ( you are accepting that we will place the three categories of cookies mentioned above on your device. Should we ever use tracking cookies (the fourth category above) in the future we will ensure there is a mechanism in place by which we can gain your explicit consent.

Refusing cookies

If you prefer you can ensure your browser refuses cookies by accessing the browser preferences. Please refer to your browser help files for more information on how to do this.

However, please be aware that because certain web functions rely on cookies this may affect your use of this website. Expressly:

  • Signing-up and logging-in to areas with account/subscription facilities
  • Completing multi-page form submissions
  • Saving previously indicated preferences